Webinar recordings

Quality managers are more than process overseers – they are change agents. But guiding teams from the current state to a new, improved future isn't always easy. That’s why effective change management is essential—not just for successful project delivery, but also for long-term adoption and sustainability.

This CQI Caribbean network webinar explores what change management is, key elements to managing change successfully and lessons learned from real-world experience.

Uploaded: 05/08/2025

Are you looking to integrate your management system or take your current setup to the next level? Whether you're just starting out or already deep into the process, this recording of a CQI Integrated Management Network Q&A session aims to help you simplify, improve, or even transform your approach.

Uploaded: 29/07/2025

In this webinar, the Wales Network discovers how recent changes to global management system standards are creating new opportunities for climate action.

Uploaded: 29/07/2025

In this webinar from the Sustainability Network, in collaboration with BV India, we explore how standardisation can drive meaningful progress in water efficiency and stewardship. It introduces practical frameworks and tools that help organisations embed water management into their sustainability planning, enhance operational resilience, and contribute to a more sustainable future.

Uploaded: 09/07/2025

Join quality experts Tony Duff, William Rankin, and Ian Rosam as they explore how digital tools are transforming the world of audits. They dive into the benefits and challenges of remote auditing, sharing real-world insights on how to maximise effectiveness. They also demonstrate how the latest technologies can be leveraged to support efficient and robust audit processes. The session concludes with a discussion on the future of auditing, including how remote approaches may evolve and integrate with hybrid models and new industry expectations.

Uploaded: 09/07/2025

This session from the Derby and Nottingham network explores how business continuity (BC) and organisational resilience can be embedded into systems, culture, and strategy — fully aligned with the CQI’s mission of driving organisational excellence. It examines the key principles, tools, and practical approaches that empower quality professionals to lead resilient transformation across sectors.

Uploaded: 01/07/2025

In this East of Scotland branch webinar, Mark Evans discusses how reframing the Information Security Management Systems (ISMS) can help foster a stronger culture of quality, security, and continuous improvement within our businesses. This webinar explores:

• How a well-designed, integrated ISMS can work quietly behind the scenes, delivering significant value across the organisation
• How an ISMS can transform from a compliance burden into a strategic asset by leveraging innovative tools, engaging content, and tailored experiences

Uploaded: 03/06/2025

This online event, hosted by the CQI and the Nuclear Network, explores the mentoring programme offered at the CQI, sharing practical tips, and exploring how mentoring supports the development of quality professionals. You’ll hear from individuals across the country who will share their experiences—whether as mentors or mentees—and reflect on the value mentoring has brought to their careers.

Uploaded: 03/06/2025

In this Derby and Nottingham network webinar, learn about lean tools and techniques on how to deliver a lean culture with Carl Ibbitson and Sarah Gould. Improvement is a key skillset and is a vital component in the drive for operational excellence in any sector. In this session Carl and Sarah discuss lean tools and techniques and share a benchmarking review about how to deliver a lean culture.

Uploaded: 03/06/2025

A May 2021 webinar curated from the CQI archives. In this Taiwan branch webinar, Kevin Newey (Global Head of Quality, Graphcore) provides an in-depth exploration of artificial intelligence (AI) and its implications for quality professionals. He discusses the rapid advancements in AI technology, including its applications in various industries such as healthcare, legal, and retail.

Uploaded: 21/05/2025