Online Course Catalogue Webinar recordings Navigation Catalogue Home Profession Map Self Assessment E-Learning Webinars and Videos Assurance E-Learning CQI Webinar Recordings Context E-Learning CQI Webinar Recordings Governance E-Learning CQI Webinar Recordings Improvement E-Learning CQI Webinar Recordings Leadership E-Learning CQI Webinar Recordings Quality 4.0 E-Learning Webinar recordings CQI videos All Courses Context webinars Governance webinars Assurance webinars Improvement webinars Leadership webinars 1 2 3 4 > >| Featured courses A Question of Leadership: Managing Change and Mental Health in a Time of Crisis A Question of Leadership: Work can and should be positive for mental health. Keith Leslie conveys how managers and businesses can support the mental health of their employees. A Question of Leadership: Managing Change and Mental Health in a Time of Crisis A Question of Leadership: Work can and should be positive for mental health. Keith Leslie conveys how managers and businesses can support the mental health of their employees. A Structured Approach to Transform Organisational Culture Edyta Oborka-Kowalczyk provides an insight into - "CFMEA - A structured approach to transform organisational culture" A Structured Approach to Transform Organisational Culture Edyta Oborka-Kowalczyk provides an insight into - "CFMEA - A structured approach to transform organisational culture" Aligning Quality with Context & Strategy A recording of a facilitated discussion focusing on aligning quality with context & strategy. Aligning Quality with Context & Strategy A recording of a facilitated discussion focusing on aligning quality with context & strategy. An Efficient and Effective Audit Journey Martin Rodgers (Director of Quality at Inmarsat) will be taking us through the evolution of auditing at Inmarsat from, its introduction as a simple health check, its development to conformance validation and more recently a wider expansion to provide a deeper understanding of the efficiency and effectiveness of the business’ processes. An Efficient and Effective Audit Journey Martin Rodgers (Director of Quality at Inmarsat) will be taking us through the evolution of auditing at Inmarsat from, its introduction as a simple health check, its development to conformance validation and more recently a wider expansion to provide a deeper understanding of the efficiency and effectiveness of the business’ processes. Creating customer value The Scottish regional event based on the world quality day theme: creating customer value Creating customer value The Scottish regional event based on the world quality day theme: creating customer value Customer Loyalty and the Quality Professional Hosted by the Coventry branch, Mark Eydman, describes ways in which Customer Loyalty can be measured, understood, developed and leveraged to deserved business advantage. Customer Loyalty and the Quality Professional Hosted by the Coventry branch, Mark Eydman, describes ways in which Customer Loyalty can be measured, understood, developed and leveraged to deserved business advantage. Data and Importance of Data for Digital Transformation How Information Management (IM) drives down costs, enables automation and is a key enabler to deliver quality. Data and Importance of Data for Digital Transformation How Information Management (IM) drives down costs, enables automation and is a key enabler to deliver quality. Data Driven Risk Management - Untapped Potential in QHSE Information: At this focussed discussion on the use of Artificial Intelligence to gain ‘unseen’ insights, hosted by CQI and supported STC Insiso, we will welcome senior quality leaders to engage in a discussion on the potential value of QHSE data as a route to understanding the DNA of disruptive loss events and develop predictive approaches to heading these off. Data Driven Risk Management - Untapped Potential in QHSE Information: At this focussed discussion on the use of Artificial Intelligence to gain ‘unseen’ insights, hosted by CQI and supported STC Insiso, we will welcome senior quality leaders to engage in a discussion on the potential value of QHSE data as a route to understanding the DNA of disruptive loss events and develop predictive approaches to heading these off. Data Quality Simon Vear of the Oakland Group discusses why Quality professional needs to understand how they can contribute in areas such as data governance, data assurance and data-driven improvement. Data Quality Simon Vear of the Oakland Group discusses why Quality professional needs to understand how they can contribute in areas such as data governance, data assurance and data-driven improvement. Diverse Work Cultures Supported Through Quality Hosted by the Wolverhampton branch Katie Hulland, President of Women in Transport explored how the quality profession can help organisations understand the benefits of a diverse workforce. Diverse Work Cultures Supported Through Quality Hosted by the Wolverhampton branch Katie Hulland, President of Women in Transport explored how the quality profession can help organisations understand the benefits of a diverse workforce. 1 2 3 4 > >|
