Online Course Catalogue Webinar recordings Navigation Catalogue Home Latest content The Profession Map Quality World Quality Live 2024 Assurance E-Learning CQI Webinar Recordings Context CQI Webinar Recordings Governance CQI Webinar Recordings Improvement E-Learning CQI Webinar Recordings Leadership CQI Webinar Recordings Quality 4.0 E-Learning Webinar recordings CQI podcasts and videos All Courses Context webinars Governance webinars Assurance webinars Improvement webinars Leadership webinars |< < 1 2 3 4 5 6 7 8 9 > >| Featured courses Holding a Compelling Quality Management Review A webinar and discussion designed to consider how the quality management review can be made into the hottest management ticket of the year, focusing on the challenge of securing the desired leadership engagement with our ISO 9001:2015 required management review. Holding a Compelling Quality Management Review A webinar and discussion designed to consider how the quality management review can be made into the hottest management ticket of the year, focusing on the challenge of securing the desired leadership engagement with our ISO 9001:2015 required management review. Customer Loyalty and the Quality Professional Hosted by the Coventry branch, Mark Eydman, describes ways in which Customer Loyalty can be measured, understood, developed and leveraged to deserved business advantage. Customer Loyalty and the Quality Professional Hosted by the Coventry branch, Mark Eydman, describes ways in which Customer Loyalty can be measured, understood, developed and leveraged to deserved business advantage. Value Proposition and Business Model Canvasses Ian Stanbury will discuss how the Value Proposition Canvas and Business Model Canvas can be used as effective tools to explore and analyse the alignment of products and services with customer needs and expectations - a fundamental requirement of ISO 9001. Value Proposition and Business Model Canvasses Ian Stanbury will discuss how the Value Proposition Canvas and Business Model Canvas can be used as effective tools to explore and analyse the alignment of products and services with customer needs and expectations - a fundamental requirement of ISO 9001. Understanding Customer Value How to create customer value in your organisation Understanding Customer Value How to create customer value in your organisation Data Driven Risk Management - Untapped Potential in QHSE Information: At this focussed discussion on the use of Artificial Intelligence to gain ‘unseen’ insights, hosted by CQI and supported STC Insiso, we will welcome senior quality leaders to engage in a discussion on the potential value of QHSE data as a route to understanding the DNA of disruptive loss events and develop predictive approaches to heading these off. Data Driven Risk Management - Untapped Potential in QHSE Information: At this focussed discussion on the use of Artificial Intelligence to gain ‘unseen’ insights, hosted by CQI and supported STC Insiso, we will welcome senior quality leaders to engage in a discussion on the potential value of QHSE data as a route to understanding the DNA of disruptive loss events and develop predictive approaches to heading these off. Aligning Quality with Context & Strategy A recording of a facilitated discussion focusing on aligning quality with context & strategy. Aligning Quality with Context & Strategy A recording of a facilitated discussion focusing on aligning quality with context & strategy. Modern Context for the Quality Profession The CQI CEO, Vince Desmond will outline the macro drivers for change in quality management and the quality profession and look at how the CQI, UK quality infrastructure and global quality bodies Modern Context for the Quality Profession The CQI CEO, Vince Desmond will outline the macro drivers for change in quality management and the quality profession and look at how the CQI, UK quality infrastructure and global quality bodies Opportunities In Carbon Emission Assessment Across The Supply Chain Dr Taofeeq Mohammed discusses carbon emission accounting and management, with a presentation from the Sustainability Special Interest Group Opportunities In Carbon Emission Assessment Across The Supply Chain Dr Taofeeq Mohammed discusses carbon emission accounting and management, with a presentation from the Sustainability Special Interest Group Standards: Why They Matter and How They Are Developed Learn about what standards are, how they are developed, why they matter and the involvement of the CQI and its members in the international standards world. Standards: Why They Matter and How They Are Developed Learn about what standards are, how they are developed, why they matter and the involvement of the CQI and its members in the international standards world. Risk and Quality Management How Risk Management is important to successful Quality Management with a focus on the use of Risk Registers. Risk and Quality Management How Risk Management is important to successful Quality Management with a focus on the use of Risk Registers. |< < 1 2 3 4 5 6 7 8 9 > >|
