CQI Webinar Recordings

In this insightful discussion, Alexander Woods, CQI Policy Manager, sits down with Kevin Newey, Head of Quality at Graphcore, to explore the evolving role of quality leadership. They examine the imbalance in competence profiles, where governance and assurance often take precedence over improvement, and discuss whether it’s time for a shift. From Lean Six Sigma to digital transformation, Kevin shares his thoughts on how quality professionals can reclaim their role as drivers of innovation, challenge outdated perceptions, and position themselves as strategic leaders in an ever-changing business landscape.

Uploaded: 24/03/2025

Ian Stanbury CQP FCQI discusses how Quality Professionals can collaborate with those in roles not typically associated with quality. Using the context of the CQI Strategy and the Leadership competence area in the Profession Map, he will highlight the benefits of engaging with these roles to better serve customers and stakeholders.

Uploaded: 11/02/2025

This webinar is for everyone who works with, facilitates, and influences individuals without direct authority. Sally Twisleton describes what coaching and mentoring are, and how to use these techniques to your advantage as a Quality Professional. She covers the core personal skills required, give examples of what does and doesn’t work and share top tips as takeaways.

Uploaded: 11/02/2025

During this CQI Wolverhampton branch webinar, Gihan Azab provides an insight into emotional intelligence. This is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.

Uploaded: 14/01/2025

An April 2023 webinar curated from the CQI archives.In a world where social sustainability is blurred by carbon tunnel vision, it is becoming increasingly important to ensure nobody is left behind. During this excerpt from a Sustainability SIG event, Amanda McKay shares good practices on how to support marginalised groups in the workplace.

Uploaded: 14/01/2025

A September 2023 webinar curated from the CQI archives.This webinar highlights the scope of the many practical benefits of psychology for the Quality Professional, then focuses on the 'Leadership' aspect of the CQI’s Profession Map and the difficult role of being the ‘Quality Conscience’.

Uploaded: 06/01/2025

In one of our most well-attended and highly-rated webinars of 2024, Chris Achillea FCQI, HSEQ Director at Sodexo, explores the vital role of human connection in the workplace.

In today’s evolving employment landscape, traditional office culture has shifted significantly. With remote working and cross-site collaboration now commonplace, opportunities to connect with colleagues on a personal level are becoming increasingly rare. However, understanding what drives and motivates people remains essential for productivity, stakeholder management, and achieving success.

During this session, Chris discusses the importance of getting to know your colleagues, shares practical tips for breaking the ice, and explain why humanising the people behind the profession is more important than ever. This webinar is a valuable opportunity to learn how fostering stronger relationships can benefit you and your team in creating a more connected and effective workplace.

Uploaded: 04/12/2024

This event focuses on learning and communication of systems thinking for practitioners, decision-makers and executives, and the essay in the booklet 'Opening the box’, created by SCiO. The team worked on an initiative to explore how we communicate systems thinking, its benefits and impact, so the session explores the message behind their essay.

'Opening the box' invites you to delve into the realms of systems thinking, by exploring four layers of ‘systems’: parts and wholes, nascent development, coherence, and metamorphosis. This is for those who may not believe that they use systems thinking, but already consider relationships and connections in situations, those who wish to learn who are seeking a place to start, or those already practicing systems thinking looking for a different ‘take’ on the discipline.

Uploaded: 26/11/2024

David Anderson CQP FCQI, Director of Business Assurance, Quality, and Systems at BAM Nuttall, shares insights into fostering a quality-driven culture across diverse sectors.

Drawing from 35 years of experience, Anderson emphasises the importance of collaborative leadership, embracing variability, and viewing quality as an enabler rather than a policing function. He also highlights the critical role of digitalisation and AI, as well as the need for quality professionals to develop stronger people skills, ensuring continuous improvement in large-scale infrastructure projects.

If you have worked in quality you'll likely be familiar with delivering bad, or at least unpopular, news. These conversations go with the territory. Paul Simpson, Director at S2a2s, uses public domain examples from the recent past as well as examples from personal experience to look at how we can deliver bad news in a better way.