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An October 2022 webinar curated from the CQI archives. Mark Eydman explores the nature of organisational culture and how 'quality culture' exists as an element of that overall organisational setting. He also examines how quality culture may be developed and, finally, how that process can contribute to business success.

Uploaded: 21/01/2025

A July 2022 webinar curated from the CQI archives. Keeping a focus on Quality is crucial when defining and planning a business change or transformation, particularly where an ISO 9001-certified quality management system is in scope. During this webinar, Ian Stanbury discusses some helpful approaches to help maintain alignment with ISO 9001, including a potential universal element.

Uploaded: 21/01/2025

A January 2022 webinar curated from the CQI archives. Andrew Ward discusses the benefits and pitfalls of trying to calculate the cost of errors. His approach is practical, the results are robust and will show how the Quality professional can use the results in a positive way.

Also included is the downloadable PDF 'Cost of Correcting Erorrs'. This a helpful booklet created by Andrew to explain his methodology in detail.

Uploaded: 21/01/2025

In this CQI Yorkshire Branch webinar, James Pink provides advice to those at the receiving end of the audit process, giving tips on how to prepare your organisation and its personnel so that they are ready to be audited, even unannounced.

Uploaded: 17/01/2025

In a world where social sustainability is blurred by carbon tunnel vision, it is becoming increasingly important to ensure nobody is left behind. During this excerpt from a Sustainability SIG event, Amanda McKay shares good practices on how to support marginalised groups in the workplace.

Uploaded: 14/01/2025

During this CQI Wolverhampton branch webinar, Gihan Azab provides an insight into emotional intelligence. This is a set of emotional and social skills that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use emotional information in an effective and meaningful way.

Uploaded: 14/01/2025

In this Caribbean branch webinar, Crystal Johnson explains the intricacies of leveraging AI to enhance process flows, improve management practices, and achieve superior outcomes. You will gain actionable insights into the integration of AI with change management strategies, helping them to better navigate the complexities of digital transformation.

Uploaded: 14/01/2025

Indus Towers, the world's largest Telecom Tower company was the 229th company globally to have received the Deming Prize in 2018. Uday Mahajan, had the opportunity to lead the 8-year journey for the organization. In this webinar, he shares snippets of how they went about doing that. He touches upon various aspects of the journey starting with why they chose the TQM adoption journey for the Deming Prize. Uday will also discuss the how challenges were overcome on driving initiatives and applying TQM concepts across the organisation, and how the organisation prepared for the assessments.

Uploaded: 13/01/2025

In this webinar, Glenroy London explores strategies to enhance the resilience of quality management systems, drive innovation, and manage human factors relevant to improving quality, managing bias and fostering agility in business operations across the Caribbean. Glenroy shares insights on include building resilient quality management frameworks, leveraging technology and innovation for quality assurance, identifying and addressing bias and more.

Uploaded: 13/01/2025

In this CQI Cumbria Branch webinar, Mark Ogden from Sellafield Ltd gives a presentation on all things metrology. This webinar is a great opportunity to enhance your knowledge on metrology from a subject matter expert who has worked primarily in the Aerospace industry in various locations around the world, overseeing all metrology and calibration across a range of Airbus aircrafts.

Uploaded: 13/01/2025