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In this webinar hosted by the Digital Transformation SIG, discover how quality competencies can be applied to AI, ensuring risks are minimised and positive impacts maximised. It sets out to discover how quality competencies can be applied to AI, ensuring risks are minimised and positive impacts maximised. You will learn how to define AI, understand the potential for AI along with challenges, and get practical guidance ideas on how quality professionals can be part of and lead the way in maximising AI's impact.

Uploaded: 22/04/2025

An April 2023 webinar curated from the archives. Benjamin Clifford (Quality Engineer, Disco Corporation) presents this Taiwan branch webinar on effective communication strategies in quality assurance. This session delves into overcoming language and cultural barriers, with a focus on the 'Four Misses of Information Exchange': miscommunication, misunderstanding, misinformation, and misrepresentation.

Uploaded: 22/04/2025

A September 2022 webinar curated from the archives. In this North-Eastern network webinar, Kostas Panagiotou (Senior Quality Management Consultant, TQM Ltd) provides an exploration of business management systems in the context of digital transformation. He outlines critical success factors for integrating digital solutions effectively and provides insights into the future of quality management, emphasising the role of technology and the evolution towards Quality 4.0.

Uploaded: 22/04/2025

A March 2021 webinar curated from the archives. In this webinar from the Wolverhampton branch, Cheryl Savage (Director, Management & Risk Solutions Ltc) provides a comprehensive overview of the transition from OHSAS 18001 to ISO 45001, the first international standard for occupational health and safety management systems. It covers key changes, including the introduction of Annex SL, the high-level structure for ISO standards, and the emphasis on leadership, worker participation, and risk-based thinking.

Uploaded: 22/04/2025

An April 2021 webinar curated from the archives. In this webinar from the Nuclear Special Interest Group, Perry Shard (Management System Integration Lead, John Sisk & Son Ltd) delves into the critical aspects of quality culture and behavioural quality in various industries, including construction and nuclear. The session explores the importance of embedding the right behaviours to drive quality outcomes, drawing on real-world examples and practical tools.

Uploaded: 15/04/2025

A June 2020 webinar curated from the archives. In this CQI webinar, Willy Vandenbrande explores the critical role of quality management in driving sustainability efforts across organisations. He delves into the intersection of quality and sustainability, emphasising the importance of integrating sustainability into existing quality practices rather than treating it as a separate initiative. Discover how quality professionals can lead the way in creating sustainable practices that align with long-term organisational goals and global sustainability objectives.

Uploaded: 15/04/2025

A March 2021 webinar curated from the archives. In this webinar from the Northern Ireland branch, Denis Leonard (Head of Integrated Management Systems, GRAHAM Group) explores the EFQM Innovation Lens and ISO 56002, two powerful frameworks designed to enhance organisational innovation. This session delves into how these models provide the structure and support needed to foster a culture of innovation, align strategic objectives, and drive impactful results. Learn from real-world examples and gain practical insights into leveraging these tools to create sustainable value and achieve excellence.

Uploaded: 15/04/2025

A March 2021 webinar curated from the archives.

Discover the transformative power of Layered Process Audits (LPAs) in this webinar led by Dr. David Scrimshire, Director at Tec Transnational Ltd. This session unveils the secrets to driving operational excellence and building a culture of quality within your organisation. Learn how LPAs empower teams to take ownership of quality through efficient, risk-based audits.

Uploaded: 08/04/2025

A May 2024 webinar curated from the archives. In this Surrey and Sussex network webinar, Luke Higgins (Quality Process Manager, Bowers & Wilkins) provides a comprehensive explanation of how to effectively use fishbone diagrams to identify root causes and improve processes. He also explores the future of quality tools in the context of Quality 4.0.

Uploaded: 08/04/2025

A June 2020 webinar curated from the archives. Garry Honey (Founder, Chiron Risk) focuses on the critical topic of managing uncertainty in both professional and personal contexts. He shares insights on how boards and organisations can navigate uncertainty effectively. You will gain practical strategies for reducing uncertainty, fostering creativity, and making informed decisions in rapidly changing environments.

Uploaded: 08/04/2025