CQI Webinar Recordings

This session from the Digital Transformation network explores both the process and people sides of digital transformation.

Uploaded: 03/12/2025

This session demonstrates actionable strategies to cultivate a growth mindset, invest in your personal development, and take a solution-oriented approach to challenges. Through real-life success stories, Ruth Ola highlights the transformative power of continuous learning, resilience, and self-belief.

Uploaded: 26/11/2025

In this fast-paced interview, quality innovator Kyle Lane (Founder of Bee Right First Time) lays down big goals. With 26 years in civil engineering and mega projects like Crossrail and the Olympics under his belt, Kyle reveals how the UK can lead the world in quality by 2035 and why we keep repeating the same mistakes. From F1 team culture to pharmaceutical precision, he shares how his 3 Pillar Framework bridges the gap between boardroom and boots-on-the-ground. Expect sharp insights, bold claims, and a call to eliminate mistakes for good.

Uploaded: 28/08/2025

In this Derby and Nottingham network webinar, learn about lean tools and techniques on how to deliver a lean culture with Carl Ibbitson and Sarah Gould. Improvement is a key skillset and is a vital component in the drive for operational excellence in any sector. In this session Carl and Sarah discuss lean tools and techniques and share a benchmarking review about how to deliver a lean culture.

Uploaded: 03/06/2025

Over 80% of digital transformation initiatives fail to live up to expectations. In this webinar, Mr. Glenroy London shares his expertise in managing large scale transformation and improvement projects, as he explores how organisations can effectively manage digital change to drive value, enhance quality, and achieve strategic goals.

Uploaded: 14/05/2025

In a world of disruption and change, quality professionals must challenge conventional thinking, embrace innovation, and adopt new perspectives to drive excellence. In this Caribbean branch webinar, Susan Samaroo (Group QHSE Manager, Precision Group) explores:

• The role of cognitive diversity in problem-solving
• Shifting from compliance-driven to value-driven quality management
• Applying systems thinking for sustainable impact
• Practical strategies to cultivate a mindset of innovation and resilience

Uploaded: 14/05/2025

Lean Six Sigma is a tried and tested approach to implementing continuous improvement across businesses. In this CQI webinar, Jo Dowdall (Consulting Partner, Catalyst Consulting) introduces the key concepts of the approach and an overview on how it can be applied, giving you a taster of our introductory Lean Six Sigma e-learning course.

Uploaded: 29/04/2025

A September 2022 webinar curated from the archives. In this North-Eastern network webinar, Kostas Panagiotou (Senior Quality Management Consultant, TQM Ltd) provides an exploration of business management systems in the context of digital transformation. He outlines critical success factors for integrating digital solutions effectively and provides insights into the future of quality management, emphasising the role of technology and the evolution towards Quality 4.0.

Uploaded: 22/04/2025

A May 2024 webinar curated from the archives. In this Surrey and Sussex network webinar, Luke Higgins (Quality Process Manager, Bowers & Wilkins) provides a comprehensive explanation of how to effectively use fishbone diagrams to identify root causes and improve processes. He also explores the future of quality tools in the context of Quality 4.0.

Uploaded: 08/04/2025

In this webinar from the Deming SIG, Alan C Clark CQP FCQI explores a way of working the can deliver more distinctive offerings, including to innovate, that enables businesses and other organizations to differentiate themselves so enabling them to be sustainably successful. He introduces W Edwards Deming’s four-part System of Profound Knowledge to provide a more rounded view, which can transform organisations.

Uploaded: 31/03/2025