CQI Webinar Recordings

In one of our most well-attended and highly-rated webinars of 2024, Chris Achillea FCQI, HSEQ Director at Sodexo, explores the vital role of human connection in the workplace.

In today’s evolving employment landscape, traditional office culture has shifted significantly. With remote working and cross-site collaboration now commonplace, opportunities to connect with colleagues on a personal level are becoming increasingly rare. However, understanding what drives and motivates people remains essential for productivity, stakeholder management, and achieving success.

During this session, Chris discusses the importance of getting to know your colleagues, shares practical tips for breaking the ice, and explain why humanising the people behind the profession is more important than ever. This webinar is a valuable opportunity to learn how fostering stronger relationships can benefit you and your team in creating a more connected and effective workplace.

Uploaded: 04/12/2024

Japan is renowned for its commitment to quality, in both the personal and professional environments. This commitment goes beyond mere performance, it underpins the very fabric of the nation's culture and ethos. Quality, in the Japanese context, is derived from a complex interweaving of cultural, social and individual values.

In this webinar, Rasoul Aivazi and Richard Brett will explore this unconscious cultural influence on quality in Japan, and examine how embracing this quality culture can unleash professional success.

Uploaded: 26/11/2024

The CQI Integrated Management Special Interest Group explores how integrated management can support how to streamline compliance to maximise performance. Members of the committee share their experiences and knowledge followed by a Q&A session.

Uploaded: 26/11/2024

This presentation from the CQI Yorkshire branch covers:

• An insight into the International Standards Organisation (ISO) and its vision for the future of the organisation
• How this vision relates to the UN Sustainable Development Goals
• What it means for ISO and ISO standards
• What changes are happening to ISO Management system standards effective from 2025

Uploaded: 26/11/2024

Jessica Plested (Managing Consultant, Quality at Shirley Parsons) presents the latest findings from the 2024 Quality Salary & Workforce Insights Report. This report covers essential insights on role satisfaction, average salaries, hybrid working, and the current market in general.

This presentation by Pat Chapman-Pincher gives an insight into how organisations should be researching and thinking about technological factors that will affect business in the future. Artificial Intelligence in particular has the potential to give an organisation an amazing tool set, if it's approached in the right way. Pat will provide an understanding of the threats and opportunities of AI.

The CQI Integrated Management Special Interest Group (IMSIG) is proud to host a webinar on the integrated use of management system standards. In this interactive presentation, we will look at practical guidance on how to integrate requirements of multiple ISO standards into an organization’s management system, both effectively and efficiently.

The Scottish regional event based on the world quality day theme: creating customer value

Hosted by the Coventry branch, Mark Eydman, describes ways in which Customer Loyalty can be measured, understood, developed and leveraged to deserved business advantage.

Ian Stanbury will discuss how the Value Proposition Canvas and Business Model Canvas can be used as effective tools to explore and analyse the alignment of products and services with customer needs and expectations - a fundamental requirement of ISO 9001.