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Rethinking Quality Through ESG – A New Lens for Sustainable Excellence

Session outline: 

In today’s fast-changing world, quality is no longer just about compliance or performance; it's about purpose, resilience, and sustainability. As ESG (Environmental, Social, and Governance) principles move to the forefront of global business priorities, they’re transforming how we define, measure, and lead on quality.

In this webinar, the Wales Network explores how ESG is reshaping traditional quality frameworks into dynamic, future-fit systems that deliver long-term value. Led by expert speaker Jamie Bowen, this session unpacks:

  • How ESG principles redefine quality beyond the usual benchmarks
  • The impact of environmental stewardship on sustainable outcomes
  • Social responsibility as a catalyst for trust, innovation, and engagement
  • Governance as the foundation of transparency and operational resilience
  • Real-world case studies of organisations embedding ESG into quality systems

Creator: CQI (Uploaded 26 November 2025)

Date of recording: 12 November 2025

Duration: 1 hour 10 minutes

Price: Members – free, Non-members – £10

Jamie Bowen has over 30 years industry experience with a strong track record of leading change and transformation across wide ranging portfolios, developing people and managing multiple complex stakeholders.

An award-winning business excellence and ESG leader, Jamie won the BQF Business Excellence Established Leader Award in 2022 and led his previous business to win their investor’s overall ESG award three times in six years. With a 1st class BA (Hons) degree in Business and Management he has good all-round business knowledge, having experience in finance, commercial, business improvement and ESG. Training and qualifications include NEBOSH General Certificate, NEBOSH/IIRSM Certificate in Managing Risk, IOSH Managing Safety, IOSH Behavioural Science for Leadership in Safety, IOSH Performance Psychology for Safety, Health & Wellbeing, Lean Six Sigma Green Belt, ISO9001 Lead Auditor.

Whilst mainly operating in the construction sector he has delivered business excellence health checks to a number of different organisations and sectors, including manufacturing, local authorities, training organisations and social enterprises.

Price: £10.00
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