Integrating quality and risk to meet the challenges of tomorrow

Session outline: 

Many view quality as merely compliance with processes and standards. However, quality means delivering customers’ expectations and performance excellence, which ultimately adds more value to our societies. As we navigate an increasingly volatile and uncertain world, proactive integration of quality and risk is essential to ensure better decisions and sustainable outcomes. This session focuses on:

• current performance challenges and future risks;
• the necessity of integrating quality and risk; and
• strategies for quality managers to proactively address risks and ensure lasting excellence.

Following this, there is a Q&A facilitated by Vince Desmond, Chief Executive Officer of the CQI.

Creator: CQI (Uploaded 13 December 2024)

Date of recording: 10 December 2024

Duration: 1 hour

Price: Members – free, Non-members – £10