Webinar recordings

Creating a supportive workplace for menopause is essential for employee wellbeing, retention, quality and productivity. With the right awareness and action, organisations can foster an inclusive culture where everyone can thrive. In this Wolverhampton branch webinar, Deborah Garlick (CEO, Henpicked: Menopause in the Workplace) explores what menopause means for individuals and the workplace plus the practical steps employers can take to make a real difference.

Uploaded: 31/03/2025

In this webinar from the Deming SIG, Alan C Clark CQP FCQI explores a way of working the can deliver more distinctive offerings, including to innovate, that enables businesses and other organizations to differentiate themselves so enabling them to be sustainably successful. He introduces W Edwards Deming’s four-part System of Profound Knowledge to provide a more rounded view, which can transform organisations.

Uploaded: 31/03/2025

Proficiency testing (PT) is a method used to externally assess the competence and quality of testing or measurement activities utilised in laboratories or other organisations. This webinar discusses the principles of PT and how the introduction of a digital management system can reduce risks to accreditation and approvals.

Uploaded: 25/02/2025

A collaboration between the Pharmaceutical Quality Group (PQG) and the Audit SIG, this session includes presentations on experiences of self-inspection (internal) audits in the pharmaceutical industry, including the Management of Corporate Risk and Practical Implementation.

Uploaded: 18/02/2025

This webinar is for everyone who works with, facilitates, and influences individuals without direct authority. Sally Twisleton describes what coaching and mentoring are, and how to use these techniques to your advantage as a Quality Professional. She covers the core personal skills required, give examples of what does and doesn’t work and share top tips as takeaways.

Uploaded: 11/02/2025

Ian Stanbury CQP FCQI discusses how Quality Professionals can collaborate with those in roles not typically associated with quality. Using the context of the CQI Strategy and the Leadership competence area in the Profession Map, he will highlight the benefits of engaging with these roles to better serve customers and stakeholders.

Uploaded: 11/02/2025

In order to meet future Net Zero Targets, companies should have solid carbon accounting and reporting mechanisms in place. This is the second presentation in a series run by the Sustainability SIG. It reviews the requirements and standards related to Carbon Footprints and also includes a short recap of the first webinar.

Uploaded: 07/02/2025

A July 2022 webinar curated from the CQI archives. Keeping a focus on Quality is crucial when defining and planning a business change or transformation, particularly where an ISO 9001-certified quality management system is in scope. During this webinar, Ian Stanbury discusses some helpful approaches to help maintain alignment with ISO 9001, including a potential universal element.

Uploaded: 21/01/2025

A January 2022 webinar curated from the CQI archives. Andrew Ward discusses the benefits and pitfalls of trying to calculate the cost of errors. His approach is practical, the results are robust and will show how the Quality professional can use the results in a positive way.

Also included is the downloadable PDF 'Cost of Correcting Erorrs'. This a helpful booklet created by Andrew to explain his methodology in detail.

Uploaded: 21/01/2025

An October 2022 webinar curated from the CQI archives. Mark Eydman explores the nature of organisational culture and how 'quality culture' exists as an element of that overall organisational setting. He also examines how quality culture may be developed and, finally, how that process can contribute to business success.

Uploaded: 21/01/2025