Individual sessions

Powered by automation and analytics, auditors have more tools than ever at their disposal. This session reimagines auditing: how we do it, why we do it and the strategic value it offers. Speaker Ian Mitchell shares insights on challenging traditional audit mindsets and offering a vision for how quality professionals can create greater value in complex, fast-changing environments.

Recorded at Quality Live 2025, 19 June 2025.

AI promises a step change in the quality of products and services and how that is achieved. In recent years, this promise has started to be realised. This session surfaces real life applications but also surfaces the practical challenges in implementing AI for managing and improving quality.

Recorded at Quality Live 2025, 19 June 2025.

Quality management has evolved to meet the changing nature of organisations and technology. This session brings that evolution up to date with industry 4.0 technologies and a new 'everything data’ approach to managing and improving quality.

Recorded at Quality Live 2025, 19 June 2025.

Balancing product quality with sustainability has never been more critical. Reducing waste while preserving consumer appeal is essential, and environmental, social, and governance (ESG) considerations must be integrated across the entire supply chain—not just in the final product. This session takes insights from the fashion industry, and offers practical tools that can be applied across any supply chain.

Recorded at Quality Live 2025, 19 June 2025.

Learn about evolving international AI standards landscape, how AI standards aim to help, new skills required to assess AI, and the different approaches to AI quality globally.

Recorded at Quality Live 2025, 19 June 2025.

Helping organisations understand and mitigate quality risk has always been core to quality management. In this session the panel examines how organisations and quality practitioners should be approaching risk in the modern context, consider risk blind spots and look at the balance between appetite and innovation.

Recorded at Quality Live 2025, 19 June 2025.

AI promises radical improvements in efficiency, adaptability, and competitive edge, but AI also introduces significant risks to organisations and individuals. Can quality professionals be uniquely positioned to use quality competencies? This panel discussion session uses experience and research in AI deployments to identify to challenges and opportunities of AI and debates if and how quality professionals could use quality competencies such as context, leadership, improvement and governance to maximise the impact and reduce the risks of AI.

Recorded at Quality Live 2025, 19 June 2025.

Success in the public sector hinges on embracing at pace simplification, agility, innovation, continuous learning, and employee empowerment. This session shines the spotlight on how the UK MOD Defence Equipment and Support is using quality management to shift the dial on public service delivery.

Recorded at Quality Live 2025, 19 June 2025.

The world changed radically since the turn of the 20th century requiring organisations to adapt at pace. Meanwhile the world of quality management has, until now, carried on doing what it has always done. This session outlines emerging insight into how the increase in research into quality over the past 10 years is providing the basis for quality management and quality practitioners to come out of shadows and shift from operational necessity to a strategic force for sustainable, competitive performance.

Recorded at Quality Live 2025, 19 June 2025.

Learn how Shell’s vision of 'No Defects', drives continuous improvement across all projects and their supply chain, ingraining a Quality Everyday mindset and a steep reduction in defects eliminating recurrence while driving transparency on performance and reducing costs attributed to poor quality.

Recorded at Quality Live 2025, 19 June 2025.