This interview explores how BAE Systems Rochester embeds quality at every level – from engaging with interested parties and fostering a mission-led culture, to empowering leadership, managing resources and applying a robust process approach. Mark Philips, Head of Quality at BAE Systems Rochester, shares why data-driven decision-making is key to the organisation, and offers insight into how it aligns operational excellence with long-term strategic objectives in a safety-critical, high-performance environment.
Creator: CQI (Uploaded 20 June 2025)
Duration: 19 minutes
Price: Members – free, Non-members – £10