Session outline:
Quality managers are more than process overseers – they are change agents. Whether rolling out a new software system, implementing a major project, or refining a critical process, quality professionals are often at the forefront of change that impacts people, processes, and technology across an organisation.
But guiding teams from the current state to a new, improved future isn't always easy. Change can be complex, emotional, and time-consuming. That’s why effective change management is essential—not just for successful project delivery, but also for long-term adoption and sustainability.
This webinar from the CQI Caribbean network explores:
- A practical overview of what change management is and why it matters
- Key elements of successfully managing change within an organisation
- The human side of change: how to support people through transitions
- Lessons learned from real-world experience implementing change
- Tips for integrating change management into project planning and execution
Whether you're managing projects now or preparing for future transformations, this session will equip you with the knowledge and tools to lead change with confidence and clarity.
Creator: CQI (Uploaded 5 August 2025)
Date of recording: 29 July 2025
Duration: 47 minutes
Price: Members – free, Non-members – £10