CQI Webinar Recordings

Unlock the power of 5S and discover how a simple, disciplined methodology can dramatically improve workplace efficiency, quality and safety. Dimitra Koutsochera, Quality Director at Manutan Group, explores how the five principles of 5S can be applied to create organised, visual and high-performing environments that reduce waste, improve process flow and lay the foundation for continuous improvement.

Uploaded: 02/04/2026

This session from the CQI Healthcare Network explores current challenges in quality and patient safety across the NHS. Dr Tom Rose outlines his research on identifying and improving high-risk processes in Trusts and General Practice and highlights specific opportunities and locations where you can actively contribute to this work and help shape the next steps.

Uploaded: 06/03/2026

In this Deming Network webinar, speaker John A Dues challenges conventional thinking about what “improvement” really means and how we know when it has occurred, introducing a powerful new philosophy for educational leadership rooted in W. Edwards Deming’s System of Profound Knowledge.

Uploaded: 06/03/2026

This session from the Digital Transformation network explores both the process and people sides of digital transformation.

Uploaded: 03/12/2025

This session demonstrates actionable strategies to cultivate a growth mindset, invest in your personal development, and take a solution-oriented approach to challenges. Through real-life success stories, Ruth Ola highlights the transformative power of continuous learning, resilience, and self-belief.

Uploaded: 26/11/2025

In this fast-paced interview, quality innovator Kyle Lane (Founder of Bee Right First Time) lays down big goals. With 26 years in civil engineering and mega projects like Crossrail and the Olympics under his belt, Kyle reveals how the UK can lead the world in quality by 2035 and why we keep repeating the same mistakes. From F1 team culture to pharmaceutical precision, he shares how his 3 Pillar Framework bridges the gap between boardroom and boots-on-the-ground. Expect sharp insights, bold claims, and a call to eliminate mistakes for good.

Uploaded: 28/08/2025

In this Derby and Nottingham network webinar, learn about lean tools and techniques on how to deliver a lean culture with Carl Ibbitson and Sarah Gould. Improvement is a key skillset and is a vital component in the drive for operational excellence in any sector. In this session Carl and Sarah discuss lean tools and techniques and share a benchmarking review about how to deliver a lean culture.

Uploaded: 03/06/2025

In a world of disruption and change, quality professionals must challenge conventional thinking, embrace innovation, and adopt new perspectives to drive excellence. In this Caribbean branch webinar, Susan Samaroo (Group QHSE Manager, Precision Group) explores:

• The role of cognitive diversity in problem-solving
• Shifting from compliance-driven to value-driven quality management
• Applying systems thinking for sustainable impact
• Practical strategies to cultivate a mindset of innovation and resilience

Uploaded: 14/05/2025

Over 80% of digital transformation initiatives fail to live up to expectations. In this webinar, Mr. Glenroy London shares his expertise in managing large scale transformation and improvement projects, as he explores how organisations can effectively manage digital change to drive value, enhance quality, and achieve strategic goals.

Uploaded: 14/05/2025

Lean Six Sigma is a tried and tested approach to implementing continuous improvement across businesses. In this CQI webinar, Jo Dowdall (Consulting Partner, Catalyst Consulting) introduces the key concepts of the approach and an overview on how it can be applied, giving you a taster of our introductory Lean Six Sigma e-learning course.

Uploaded: 29/04/2025