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Japan is renowned for its commitment to quality, in both the personal and professional environments. This commitment goes beyond mere performance, it underpins the very fabric of the nation's culture and ethos. Quality, in the Japanese context, is derived from a complex interweaving of cultural, social and individual values.

In this webinar, Rasoul Aivazi and Richard Brett will explore this unconscious cultural influence on quality in Japan, and examine how embracing this quality culture can unleash professional success.

Uploaded: 26/11/2024

The CQI Integrated Management Special Interest Group explores how integrated management can support how to streamline compliance to maximise performance. Members of the committee share their experiences and knowledge followed by a Q&A session.

Uploaded: 26/11/2024

Ken Turley of the CQI Surrey & Sussex branch presents an introduction to good manufacturing practice (GMP) and explores how it aligns to quality standards.

Uploaded: 26/11/2024

A critical role for Quality Professionals is in reducing waste and failure, and a classic tool for this is Poka Yoke. Such mistake-proofing work is often based in examination of the work environment and making simple physical changes to prevent errors ever occurring. The webinar builds on these principles by examining how mistakes happen in the brain. From this, mistake-prone situations can better be identified and practical error-proofing designed.

Uploaded: 26/11/2024

This event focuses on learning and communication of systems thinking for practitioners, decision-makers and executives, and the essay in the booklet 'Opening the box’, created by SCiO. The team worked on an initiative to explore how we communicate systems thinking, its benefits and impact, so the session explores the message behind their essay.

'Opening the box' invites you to delve into the realms of systems thinking, by exploring four layers of ‘systems’: parts and wholes, nascent development, coherence, and metamorphosis. This is for those who may not believe that they use systems thinking, but already consider relationships and connections in situations, those who wish to learn who are seeking a place to start, or those already practicing systems thinking looking for a different ‘take’ on the discipline.

Uploaded: 26/11/2024

Dr Tom Rose, Research Fellow at the University of Birmingham, discusses:

• the outline and purpose of the Annex SL Management System
• Requirements for BS ISO 7101:2023 Healthcare organisation management (the management system for quality in healthcare organisations)
• quality improvement in the NHS
• quality management in the NHS

Uploaded: 7/11/2024

This bundle includes all four issues of Quality World from 2025. These are delivered digitally via the Quality Learning Hub.

The Quality World Winter 2025 issue will be available on 3 December 2025. On this date, the digital version of the magazine will be made available in the Quality Learning Hub for members who have added the course, or non-members who have purchased.

You can purchase or add to the Quality Learning Hub now and receive an email notification when the issue is ready to view.

The Spring 2025 edition of Quality World features inspiring women in quality, and discusses innovation in the profession. Articles include insights on sustainability, apprenticeships, moving from compliance to excellence, key performance indicators, and GenAI challenges in the workplace.

This is delivered digitally via the Quality Learning Hub.

The Quality World Autumn 2025 issue will be available on 23 September 2025. On this date, the digital version of the magazine will be made available in the Quality Learning Hub for members who have added the course, or non-members who have purchased.

You can purchase or add to the Quality Learning Hub now and receive an email notification when the issue is ready to view.

The Quality World Summer 2025 issue will be available on 2 July 2025. On this date, the digital version of the magazine will be made available in the Quality Learning Hub for members who have added the course, or non-members who have purchased.

You can purchase or add to the Quality Learning Hub now and receive an email notification when the issue is ready to view.

In celebration of the World Quality Week theme 'Quality: from compliance to performance', this webinar addresses the critical need for organisations to strengthen their quality systems beyond traditional compliance-based approaches. Roxann Dawson guides participants through the intricacies of managing context, integrating governance, and effectively addressing risk and opportunity management.

Uploaded: 21/10/2024