Individual issues

Business landscapes are constantly evolving and in this Spring 2024 issue of Quality World we consider how quality professionals must adapt to meet the challenges. This includes how auditors must adapt as businesses evolve, the role of quality professionals in developing an organisation’s strategy, supporting an organisation's social sustainability efforts and how organisations can measure their sustainability impact. Digital transformation and Quality 4.0 are key topics within this issue, which we also explore in our interview with data scientist Nicole Radziwill. We also take a look at the work of Trading Standards in protecting consumers and businesses.

In the Summer 2024 issue of Quality World, we shine the spotlight on some of the winners at the International Quality Awards 2024. We also discuss the talks and presentations from Quality Live 2024, as well as taking a closer look at the management philosophy of the Human Factor that can improve both quality and safety. Rashad Issa CQP FCQI, Chair of the CQI's Board of Trustees, gives an update on the CQI's strategy and its focus for the next five years.

In the Autumn 2024 issue of Quality World, we take a look at key themes for quality professionals, including how organisations can maximise the impact of artificial intelligence, and managing the impact of environmental and sustainability concerns. Masato Onodera of JUSE discusses the development of quality in Japan, and Dennis Mok and Naira Eloyan share first-hand experience of using quality standards and processes to ensure healthcare in disaster relief. We also take a closer look at manufacturing process audits, and how to manage workplace learning for different generations.

The Quality World Winter 2024 issue will be available on 2 December 2024. On this date, the magazine will be made available in the Quality Learning Hub for members who have added the course, or non-members who have purchased.

You can purchase or add to the Quality Learning Hub now and receive an email notification when the issue is ready to view.

Preparing for the future is an integral part of the quality profession. In the Spring 2023 edition of Quality World we explore some key issues that will affect the profession in years to come and take a look at the results of the CQI's major research project into the future of assurance. There's a look at how quality principles and processes can drive the move to a more agile way of working. Several members of the ISO/TC 176 Brand Integrity task group outline the issues facing ISO 9001 and what can be done to ensure the standard remains fit for purpose. And finally, we consider how the quality profession can meet the current challenges facing supply chain management.

In the Summer 2023 edition of Quality World, we celebrate the winners of the annual CQI International Quality Awards, and take a look at the new The Profession Map and examine what it means for the profession. There are two articles on how quality can further the environment, social and governance agenda, with an interview with Martin Baxter of IEMA, and a look at the key role that quality professionals have to play in implementing a circular economy.

In the Autumn 2023 edition of Quality World, Rashad Issa, new Chair of the CQI Board of Trustees, discusses his ambitions for the role, while members of the CQI Sustainability special interest group reflect on key findings of a member survey. We have two features on how quality professionals can maintain a competitive advantage, and also look at how quality professionals can incorporate emerging technologies in their roles. We examine the definition of quality in a contract, and the impact of unconscious bias on the development of DEIB (diversity, equity, inclusion, and belonging).

In this Winter 2023 edition of Quality World, we look at how global governments are regulating artificial intelligence. The subject of perceived quality is examined, as is the use of effective communication within an organisation, and the key role of leadership. Patrick Mongillon, President of the European Organization for Quality, gives his thoughts on the challenges facing quality in Europe, and Dalvinder Singh PCQI explains how Balfour Beatty implemented a 'right first time' approach. We also look at the quality tool A3 Storyboard.

Quality World Spring 2022 focuses on risk. How do organisations prepare for risk, and how can quality professionals ensure that there is a plan in place for the unexpected? Removing risk is also at the heart of the work of the Testing, Inspection and Certification (TIC) Council, as its Director General Hanane Taidi explains. There's a look at how blockchain technology can be used to further organisations’ environmental, social and governance agendas. We examine how digital transformation is affecting the future of quality management practice.

Quality World Summer 2022 looks at the results of the CQI’s Workforce Insight survey. Followed up with interviews and focus groups, the in-depth research gives us a bigger picture of how quality and audit professionals view their own careers, their route into the profession and how their roles are viewed by others. QW also speaks to those embracing tech disruption and learn how quality can support new tech implementation. And there is a look at trials of four-day weeks and what organisations need to consider before reducing working hours without cutting pay.