Preparing for the future is an integral part of the quality profession. In the Spring 2023 edition of Quality World we explore some key issues that will affect the profession in years to come and take a look at the results of the CQI's major research project into the future of assurance. There's a look at how quality principles and processes can drive the move to a more agile way of working. Several members of the ISO/TC 176 Brand Integrity task group outline the issues facing ISO 9001 and what can be done to ensure the standard remains fit for purpose. And finally, we consider how the quality profession can meet the current challenges facing supply chain management.
In the Summer 2023 edition of Quality World, we celebrate the winners of the annual CQI International Quality Awards, and take a look at the new The Profession Map and examine what it means for the profession. There are two articles on how quality can further the environment, social and governance agenda, with an interview with Martin Baxter of IEMA, and a look at the key role that quality professionals have to play in implementing a circular economy.
In the Autumn 2023 edition of Quality World, Rashad Issa, new Chair of the CQI Board of Trustees, discusses his ambitions for the role, while members of the CQI Sustainability special interest group reflect on key findings of a member survey. We have two features on how quality professionals can maintain a competitive advantage, and also look at how quality professionals can incorporate emerging technologies in their roles. We examine the definition of quality in a contract, and the impact of unconscious bias on the development of DEIB (diversity, equity, inclusion, and belonging).
In this Winter 2023 edition of Quality World, we look at how global governments are regulating artificial intelligence. The subject of perceived quality is examined, as is the use of effective communication within an organisation, and the key role of leadership. Patrick Mongillon, President of the European Organization for Quality, gives his thoughts on the challenges facing quality in Europe, and Dalvinder Singh PCQI explains how Balfour Beatty implemented a 'right first time' approach. We also look at the quality tool A3 Storyboard.