All Courses

Silvie Coutuer, Founder and Consultant at KDENZA, and speaker on Sustainable Quality at Quality Live, shares her insights and approach on creating structured, sustainable, and efficient organisations.

Silvie highlights the synergy between quality and sustainability, emphasising measurable outcomes and collaboration. She discusses emerging trends including satellite CO2 measurement and environmental DNA analysis, urging quality professionals to drive impactful change.

Learn how to leverage the power of the Profession Map Self-Assessment Tool to take your career to new heights.

Professor Amanda McKay is a highly experienced quality professional, and a former Chair of the CQI's Board of Trustees.

In this exclusive interview she shares her thoughts on on equality, diversity, and inclusion.

Martin Rodgers (Director of Quality at Inmarsat) will be taking us through the evolution of auditing at Inmarsat from, its introduction as a simple health check, its development to conformance validation and more recently a wider expansion to provide a deeper understanding of the efficiency and effectiveness of the business’ processes.

The role of audit is changing so let’s take a look at the views from UKAS / IAF. The conference is delighted to have secured the participation of Kevin. Kevin works at UKAS in the role of Technical Manager, where he is responsible for the technical governance and effectiveness of UKAS's accreditation activities. Kevin is also the current chair of the lAF (International Accreditation Forum).

Richard Green of Kingsford Consultancy talks about the practice, benefits and challenges of remote auditing

This talk will include a candid look at the way that non-conformance is managed in many companies from large to small and how the focus needs to shift in order to better drive the improvements and risk planning methodologies expressed and implied throughout the various ISO standards.

Our speaker Paul Simpson will focus on the need for quality professionals to provide the necessary governance and improvement to enable their organisations to capture the opportunities that exist in their working environments. He will also examine the flip side of opportunity, that of risk.

In this how-to video Natalie Shoemark-Dyer CQP FCQI, Head of Quality at Aspire Defence Services Limited, explores the 4 key components of Assurance: Providing confidence that requirements can be satisfied; Monitoring and measuring for assurance; Assessing and auditing for assurance; and Reporting and addressing assurance findings.

How Information Management (IM) drives down costs, enables automation and is a key enabler to deliver quality.

Simon Vear of the Oakland Group discusses why Quality professional needs to understand how they can contribute in areas such as data governance, data assurance and data-driven improvement.

This course is designed to give context and insight into CQI's eight Quality 4.0 principles. In this course, you will be given a detailed explanation of each principle and examples of the principles in action. You will also be prompted to think about what the principles mean to your role as a quality professional.