Quality World Winter 2023

In this Winter 2023 edition of Quality World, we look at how global governments are regulating artificial intelligence. The subject of perceived quality is examined, as is the use of effective communication within an organisation, and the key role of leadership. Patrick Mongillon, President of the European Organization for Quality, gives his thoughts on the challenges facing quality in Europe, and Dalvinder Singh PCQI explains how Balfour Beatty implemented a 'right first time' approach. We also look at the quality tool A3 Storyboard.

Price: CQI/IRCA members: free, Non-members: £40