Quality World September/October 2020

This issue of Quality World focuses on Customer 4.0, the customer-led revolution. Creating customer value is more than just being able to identify and meet your customers’ needs; it helps your business to thrive. We highlight the CQI’s special interest groups and the Nuclear Next Generation Working Group. Covid-19 continues to be a focus, with articles on fast-track accreditation for laboratories and risk management.

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