Developing Organisation-Wide Quality Capability (Skills)

Session information: If quality is everyone’s business, everyone needs some level of competence in quality management principles, methods, and tools. This session examines why and how quality professionals can help develop competence and capability to manage and improve the quality of product, service and process in the wider organisation.

Speaker information: 

• Chris Achillea, Head of Quality and Compliance at Sodexo
• Lee Major, Deputy Director, Quality and Regulatory Assurance Division at UKHSA
• Fiona Payne, Senior Quality Manager at CapGemini
• Alexander Woods, Policy Manager at CQI (Chair)

Duration: 1 hour

Price: CQI/IRCA members: £25, Non-members: £35