Session information: In 2024 half the world’s population voted in elections many voting for what has variously been described as populist, right-wing and authoritarian governments. This session explores the underlying personal, social and commercial forces that have led to this and what these changes this mean for managing and improving quality when management styles revert to command and control, when the cultures clash, when decisions are no longer made based on evidence, and when the struggling rules-based order compromises markets and supply chains.
Speaker information:
David Straker, Director, Changing Minds
David Straker, CQP, MCIM, MSc (business), MSc (psychology) is a former quality manager, having worked in commercial and government organisations, both large and small. He has served the CQI over many years, including writing many practical articles for Quality World, working as a trustee and running workshops on psychology and quality. Since retirement he has taken a close interest in ancient and modern history including its cycles of power and politics.
Duration: 34 minutes
Price: CQI/IRCA members: £15, Non-members: £20