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Building Resilient Systems: Quality, Wellbeing, and Leadership

Aisha Sallahdeen CQP MCQI moved from an engineering background into the field of quality management, bringing a technical perspective to organisational processes.

In this interview, she discusses the role of root-cause analysis in addressing recurring issues, her views on reflective leadership practices, and the increasing attention given to wellbeing within assurance functions. She also explores the relationship between sustainability, digital capability, and organisational resilience. Her professional experiences highlight approaches such as designing systems with failure in mind, empathetic leadership, and fostering psychologically safe work environments.

Aisha is currently an Associate Quality Manager and Wellbeing Champion at Mott MacDonald, where she combines technical expertise with people-focused management practices.

Creator: CQI (Uploaded 11 December 2025)

Duration: 6 minutes

Price: Members – free, Non-members – £10

Price: £10.00
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