When Simon Price Jones was told he was “too small” for assembly work, he was placed in inspection instead, a decision that launched a lifelong passion for quality. Now Head of Quality for Sulzer’s Pumps, Parts, and Retrofits across Europe, the UK, and Africa, Simon believes the best leaders stay curious, communicate openly, and learn fast from mistakes. In this interview, he shares how transparency builds stronger supply chains, why fear of failure holds teams back, and how embracing technology and discomfort can unlock innovation from AI-driven analysis to 3D-printed breakthroughs.
Creator: CQI (Uploaded 24 October 2025)
Duration: 16 minutes
Price: Members – free, Non-members – £10