Culture Conundrums: Can We Make Complex Simple?
Session information: In this keynote session from Quality Live 2024, Dr Ruth Hartley discusses the influence of culture on behaviour. She explores how culture is created and how the mindsets that people have influence decisions and actions. She looks at the distinctions between organisational culture and quality culture, and questions if it's possible to have a one-size-fits-all approach to achieving the behaviours we need within organisations.
Speaker information: Dr Ruth Hartley, (CPsychol), Culture and Wellbeing Specialist at Rolls-Royce SMR
Setting the Tone for Quality, Safety and Compliance
Session information: This panel discusses how organisations across different sectors – aerospace, construction, and nuclear – set the tone for delivering quality, safe, compliant products and services. Each of these sectors provide critical value for society with severe consequences of failure. This session examines how organisations and sectors develop the right cultures and behaviours, while navigating strict compliance, high consequence of failure and often complex and increasingly fragile supply chains.
Speaker information:
Colin Campbell, Associate Director - Improving Project Delivery at Scottish Futures Trust
Paul Cruise, VP Quality at GKN Aerospace
Dr. Ruth Hartley, Culture and Wellbeing Specialist at Rolls-Royce SMR
Karine Rackham, Head of Quality at Sellafield Ltd.
Mike Turner, Head of Profession at the Chartered Quality Institute (Chair)
Is Your Quality Function Driving Poor Quality Culture?
Session information: Quality is managed and improved in the wider business. The quality function exists to help the wider organisation work together to deliver and improve what - and how - it delivers value to customers and stakeholders. This panel session will discuss the extent to which quality functions are viewed as supporting appropriate cultures and capabilities within their organisations and how quality professionals should be approaching this.
Speaker information:
Roxann Dawson, Business Assurance Director at Tilbury Douglas (Chair)
Mark Eydman, Founder and Lead Consultant at Six Pillars Consulting
Ryan Renard, SQMS Manager at Ontic Engineering and Manufacturing Ltd.
The Culture of Leadership and Continuous Improvement
Session information: This session explores the culture of leadership – creating different leadership styles, embracing diversity, inclusion, and collaboration, and most importantly, understanding what makes those that you work with tick, in order to enhance productivity and achieve common goals.
Speaker information: David Anderson, Director Business Assurance, Quality and Systems at BAM UK&NI