The Leadership competence area of The Profession Map uses leadership behaviours to maximise influence and develop a culture of evaluation and improvement.
In this how-to video Howard Cooper CQP FCQI, Director of Quality at Jacobs, provides insightful opinions and real-life examples based on his own experience. He explores the four key components of the Leadership competence area: Being the 'Quality Conscience'; Demonstrating a quality approach; Working as a quality facilitator; and Acting as a quality role model.
Creator: CQI
Duration: 6 minutes
Price: CQI/IRCA members – free, non-members – £10
CQI and IRCA Members – free
Non-members – £10